Last updated: November 12, 2026
1. Who We Are and What This Policy Covers
MoonNSixpence Books & Gifts (MoonNSixpence, we, or us) operates www.moonnsixpencebooks.com. This Policy explains information handling when you browse our store, create an account, place an order, request assistance, or communicate with us. It also describes privacy choices and how to contact us. It does not govern independent websites you visit through external links.
2. Information You Provide
We collect information you submit to complete a purchase or request, which may include your name, email address, telephone number, billing and shipping addresses, account details, items ordered, and messages or documents you send to customer service. Order records include totals, currency, transaction identifiers, fulfillment and tracking details, refunds, and dispute-related communications. If you provide another person's delivery information, please ensure you are authorized to do so and use it only for the relevant request.
Payment details are submitted through the payment services offered at checkout, including Stripe. Our store receives payment references, status, and limited payment information needed to manage the transaction, rather than using ordinary customer-service messages to collect full card numbers or security codes. Do not email full card details, passwords, or government identification unless we have explained a necessary, secure verification process.
3. Information Collected Through Website Use
Our site and supporting services may receive IP addresses, browser and device characteristics, referring pages, access times, pages viewed, cart activity, and interactions with checkout. Cookies, local browser storage, and similar technologies help maintain carts and sessions, support security, and measure site or advertising activity. An IP address may support an approximate location inference; it is not necessarily your physical location.
We record the network IP observed when the browser communicates with our checkout security endpoint and associate it with the relevant cart or order. Security services can assess whether that connection appears to involve a proxy, VPN, anonymizing service, or iCloud Private Relay. Such indicators do not establish identity or prove misconduct.
4. How We Use Information
We use information to operate accounts and carts; process and reconcile payments; prepare, deliver, and track orders; provide returns and refunds; answer questions; maintain transaction and accounting records; investigate errors and disputes; protect customers and our business from unauthorized activity; and improve the store. We also use advertising and conversion information to understand how customers find the store and evaluate our campaigns. Where we send optional promotional messages, you can ask us to stop them. Essential order, payment, security, or service messages are separate from optional marketing.
5. Providers and Other Disclosures
Information is disclosed as needed to support these activities. Our current store uses Spree Commerce software and Render hosting. Payment transactions involve Stripe and the banks or payment networks supporting your chosen method. Shipping and tracking involve EasyPost and the relevant carrier, including USPS. Customer correspondence may be handled through our email and support services.
FraudLabs Pro receives transaction information for risk screening. Depending on the order details available, this includes the checkout IP, order reference, amount and currency, email, item quantity, payment gateway, customer name and phone, and billing and shipping addresses. We receive a screening reference, risk score, and network or fraud indicators. Payment services may also provide verification and dispute information. These providers process information under their applicable terms and privacy notices; some also have their own security and legal responsibilities.
Google Ads and related measurement technologies may receive browser identifiers, interaction data, and conversion events in connection with our advertising. For information about Google's handling of partner-site data and available controls, see https://policies.google.com/technologies/partner-sites and https://myadcenter.google.com/.
We may also disclose relevant records to professional advisers, government authorities, courts, or others when reasonably necessary to meet legal obligations, respond to valid legal requests, resolve a dispute, or protect rights and safety. A merger, sale, or reorganization may involve transfer of relevant business records, subject to applicable privacy obligations. Public reviews or other material you choose to publish may be visible to other visitors.
6. Automated Order Assessment
Our order-management system uses FraudLabs Pro risk scores and network-concealment indicators to identify orders for review and, where configured, an automatic refund. This can affect how an order is handled. Signals may be incomplete or inaccurate and are not a finding that a buyer committed fraud. Contact us with your order number if you want a person to review an order decision or correct relevant information. We do not use these store checks to decide eligibility for employment, housing, insurance, or lending.
7. Cookies, Advertising, and Your Choices
You can manage or remove cookies and local storage through your browser. Blocking them may interfere with login, carts, checkout, or saved preferences. Browser controls do not necessarily stop every type of data transmission, and clearing cookies can reset previously saved preferences. Google provides its own advertising controls at the address above. Settings may need to be applied separately for different browsers and devices.
Advertising-related disclosures can be treated as a sale, sharing, or targeted advertising under some privacy laws even without a cash payment. Where applicable, you may request an opt-out of such processing by contacting us with the subject Privacy Request. We will assess and respond to requests as required by the law that applies. This Policy does not represent that every browser privacy signal is automatically implemented by the current storefront. Necessary transaction, security, and legally required processing may continue where permitted.
To stop optional marketing email, use any unsubscribe link provided or email us. We may still send messages needed for a current order or other service relationship.
8. Access, Correction, Deletion, and Other Requests
Depending on where you live and which laws apply, you may have rights to obtain access to or a copy of personal information, correct inaccuracies, request deletion, restrict certain uses, withdraw consent, or object to certain processing. Additional opt-out or appeal rights may apply. Email MoonNSixpence@moonnsixpence.com with the subject Privacy Request, describe the request, and identify the email associated with your account or order. If an applicable law permits an authorized agent, the agent should supply evidence of authorization.
We may request proportionate information to verify identity or authority before releasing or changing records. Do not send sensitive identity documents in an initial email. Some information may need to be retained for orders, accounting, legal obligations, security, or dispute resolution. We will explain applicable exceptions or further steps when responding. If a request is declined, you may reply asking for reconsideration or an appeal where available. We do not penalize customers for exercising applicable privacy rights.
9. Retention
Retention depends on the purpose and type of record. Order, tax, payment, refund, and dispute records may be needed longer than temporary technical information. Account information may be retained while an account is active and for legitimate obligations afterward. Security records may be retained to investigate unauthorized activity and prevent repeat incidents. We consider legal requirements, unresolved transactions, security needs, and the availability of deletion or de-identification when determining retention; no single retention period applies to every category.
10. Security
Our store uses HTTPS for website communications and relies on account access controls and service-provider security features. No website, storage system, or transmission method can guarantee absolute security. Protect your account credentials, use a secure device, and contact us promptly about suspected unauthorized activity. We will handle any legally required security-incident notices in accordance with applicable law.
11. Children
Our shopping service is intended for adults and purchasers acting with appropriate parental or guardian authorization, even though some products are for children. We do not knowingly seek personal information from children under 13. If you believe a child has provided information without appropriate authorization, contact us so we can investigate and take appropriate steps, including deletion where required.
12. Processing Locations and External Websites
Our business is based in the United States. Hosting, payment, shipping, advertising, and security providers may process information in the United States or other countries, whose privacy laws may differ from those where you live. Any legally required safeguards or transfer conditions remain applicable. We do not claim certification under a privacy framework merely by publishing this Policy. Independent websites and payment services may have their own notices, which you should read when using them.
13. Policy Updates
We may revise this Policy as our services, providers, or legal obligations change. The date above identifies the latest revision. We will provide additional notice or obtain consent when required for a material change. Publication of an update does not by itself authorize a new use of previously collected information that requires separate consent.
14. Contact and Privacy Requests
MoonNSixpence Books & Gifts
Website: https://www.moonnsixpencebooks.com
Email: MoonNSixpence@moonnsixpence.com
Phone: (800) 737-7602
Mailing address: 1767 Central Park Ave B110, Yonkers, NY 10710, United States
Customer service: Monday–Friday, 10:00 AM–5:00 PM Eastern Time; closed Saturday and Sunday.
Use the subject Privacy Request for information requests or privacy concerns. Please provide enough detail for us to understand your request without including full payment credentials or unnecessary sensitive information.
