It’s a riveting read, full of instantly actionable advice-not just for high-stakes situations, but also for handling everyday conflicts at work and at home." ―Adam Grant, author of Think Again This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations―whether in the boardroom, in your community, or at home. As a former FBI hostage negotiator, Chris Voss gives you the tools for effective persuasion in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Life is a series of negotiations, and essential negotiation skills are at the heart of collaboration―whether you are a business executive, a salesperson, a parent , a community leader, or a spouse.