Heatable & Coolable Plush: Warm Pals can be warmed in the microwave or cooled in the freezer, offering a cozy or refreshing feel whenever you want a little extra warmth or coolness. Cool It Down: Chill in the freezer for 2–3 hours for a cool, refreshing sensation — great for warm weather or when you just want a refreshing chill. Heat It Up: Microwave for 20 seconds, shake to distribute the heat evenly, and microwave in 20 second intervals for additional warmth as needed. Enjoy a soft, warm hug on chilly days or during quiet, relaxing moments.